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Retail Directory: Key Performance Indicators<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">Key Performance Indicators</span>
</span> (KPI) in retail industry
Retail Directory
In this blog i am sharing my knowledge on retail industry. This blog will be useful for the one who is starting their carrier in retail.
Friday, July 17 , 2009
Key Performance Indicators (KPI) in retail industry
Customer Sales - Customer Cost of Goods Sold for a period
Face to face customer service staff count/total staff count
Sales Transaction Count per period/Visit Count Per<span itemscope itemtype="http://schema.org/Person">
<span itemprop="name">Count Per</span>
</span> Period
Retail Financial KPIs
Avg Accts Payable/(Cost of Sales/365)
Avg Accts Rec/(Credit Sales/365)
Current Assets - Inventory)/Current Liabilities
Administration Costs/Sales )*100
Beginning of Period Inventory + End of Period Inventory)/2
Fixed Costs/Gross Margin Percentage
Days Inventory Outstanding + Days Sales Outstanding + Days Payable Outstanding)
Total Sales - Variable Costs)
Retail Price ? Markup)
Beginning Inventory + Purchases - Ending Inventory
Current Assets/Current Liabilities
Beginning Inventory - (Sales + Transfers out + Return to Vendor + Markdowns + Employee Discounts + Shrinkage) + (Purchases + returns from Customers + Transfers In + Markups)
Total Sales - Cost of Goods
Gross Margin $/Average Inventory Cost
Expenses + Reductions+Profit)/(Net Sales +Reductions)
Interest Costs/Sales)*100
Net Sales/Average Inventory
Original Retail - Reductions) - Cost of Goods Sold
Retail Price - Cost)/Retail Price
Markup Amount/Retail Price
Purchases + Transfers in + Returns from Customers + Overages) - (Transfers Out + Return to Vendors)
Gross Sales - Returns and allowances
Cost of Goods + Markup
Profit for the Year/Capital Employed)*100
Total Net Sales/Squarefoot of selling Space
Average Inventory/(Cost of Sales/365) number of days
Sales/Total Assets
Total $ Sales for season/Average $ Inventory for season
Posted by Chandru at 12:58?PM 
Labels: BAM, Business Activity Monitoring, Calculating KPI, Customer KPIs, Definition of Key Performance Indicator, Financial KPIs, Five top KPI, Key Success Indicators, KPI, KSI, Use of KPI
Tarun August 23, 2011 at 7:06?PM
Thanks a lot !! Much needed info
Anonymous May 30, 2012 at 9:55?PM
Can you please provide sources for this information? Great post, I just need a little more hard resources rather than a blog website. I appreciate the posting and any additional information you can provide.
Best,
Jason
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Anonymous August 28, 2013 at 11:55?PM
Wow...now I'll know every answers...:)
Good informative post.
Anonymous August 3, 2014 at 12:53?PM
Can I have the retail Director's (KPI)?
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<span itemprop="name">Hotmail.com</span>
<link itemprop="url" href="http://Hotmail.com">
</span>
This is the first time i am reading your post and admire that you posted article which gives users lot of information regarding particular topic thanks for this share.
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Great article. Thanks for this wonderful post.
Hi, Can anyone please help me with templates/forms/examples of KPIs for FMCG industry.