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Water Softeners and water systems UK
Friendly Water
Water Softeners & Water Systems UK
Our 40 years experience means we know the industry
and the models that are most reliable and best value for money
COVID-19 UPDATE: Following the government announcement of lockdown from 5th November, we would like to reassure you that our operations will remain open and we are taking every precaution to continue business as usual.
COVID-19 Customer requirements
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Verified Review
Friendly Water installed a water softener in our house, and did a great job. We have worked with them over the last decade on two different homes we have moved into over that period. In each instance over that decade they have been excellent. For this last installation, they came out quickly for a site assessment and quote, and then the installation was done to a very high level/standard. We are very pleased with the quality of the customer care/service and also the work itself. We have always found them to be brilliant at aftercare, and will expect nothing less going forward.
Customer in E1, 15th March 2024 - More Customer Testimonials
One of the first things that I noticed was how clean their van was and how smart both the gentleman looked.
He then asked if I would like a quote for the installation of a new Softner. No hard sell, he just gave me all the information and let me know what choices I had. He had brochures and a very clear and easy to understand price list. We decided that we definitely wanted a new Softner so I phoned the office a couple of days later to order and arrange an installation date. The ladies in the office were extremely helpful had my paperwork to hand and offered me a few different dates. I chose one to suit. Jim came to fit the Softner today. He turned up on time and like all the other Friendly Water staff he was knowledgeable, professional and friendly, he did a fantastic job of fitting the Softner and checking everything worked. Exceptionally tidy.
I was given a pack with all the Softner information. The cost was exactly as I had been quoted (no hidden surprises) and I also had the call out fee for the initial visit deducted from my final invoice.Â
Customer in Hampshire, 1st November 2023 - More Customer Testimonials
Excellent service. No complaints
For more customer reviews of our business please visit our profile on CheckaTrade.com<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">CheckaTrade.com</span>
<link itemprop="url" href="http://CheckaTrade.com">
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Customer in KT12, 25th May 2023 - More Customer Testimonials
10 out of 10. Verified Review
Excellent service.
For more customer reviews please visit our business profile on CheckaTrade.com<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">CheckaTrade.com</span>
<link itemprop="url" href="http://CheckaTrade.com">
</span>.
Customer in KT13, 14th June 2023 - More Customer Testimonials
10 out of 10. Verified Review
The team arrive on time, were polite and cleared up all mess created. Would recommend and use again.
For more customer reviews, please visit our business profile page on CheckaTrade.com<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">CheckaTrade.com</span>
<link itemprop="url" href="http://CheckaTrade.com">
</span>
Customer in KT12, 1st July 2023 - More Customer Testimonials
10 Out of 10. Verified review
An excellent job carried out on time and within time specified.
For more customer reviews, please visit our business profile page on CheckaTrade.com<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">CheckaTrade.com</span>
<link itemprop="url" href="http://CheckaTrade.com">
</span>
Customer in KT13, 4th July 2023 - More Customer Testimonials
Despite the simple job description, this was in fact a particularly challenging project, as it involved tying into existing piping, as well as running new piping, within the crawl space cellar under our 8-bedroom Edwardian property which, as well as being very cramped and dusty, is criss-crossed with all sorts of services, many of which are now redundant. Carl and Jimmy cheerfully rose to the challenge though, working non stop from 0900-1800 to complete the work precisely to specification ! They also left the site neat and tidy and we can thoroughly recommend their services !
For more customer reviews, please visit our business profile on CheckaTrade.com<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">CheckaTrade.com</span>
<link itemprop="url" href="http://CheckaTrade.com">
</span>
Customer in KT22, 1st August 2023 - More Customer Testimonials
We got our first water softener from Friendly Water 15 years ago. The continued support with supplies and after aftercare have been excellent over the years. They have just fitted a new water softener and again the men were friendly courteous and tidy with their work. They also supply and fit the water filter for our fridge freezer twice a year. I would highly recommend them.
For more customer reviews, visit our business profile on WHICH'Trusted Traders.
Which? Trusted Traders Consumer, 24th June 2023 - More Customer Testimonials
Our first water softener was installed seven years ago and has never been effective. I decided to contact a different supplier (Friendly Water) to request they assess its performance and to see if it could be improved. A Friendly Water engineer duly arrived and after inspecting the water softener declared it was working to its capacity but its design was such there was no room for improvement. He observed that, if we were prepared to invest in a more expensive model, we would experience a marked improvement in the softness of our water. He pointed out the technology of the model he was recommending was far superior to of our existing water softener. There was no hard sell just an offer to offset the cost of his inspection against the cost of the recommended model. After a couple of weeks of deliberation my wife and I decided to invite Friendly Water to decommission our existing water softener and to install the recommended model. The installation was straightforward and the installer and his mate left everything clean and tidy. The recommended model has proved to be excellent. We live in London which is famous for its hard water. But now the water running from our cold taps is super soft. There's absolutely no comparison with our original water softener.Â
For more customer reviews, please visit our business profile on WHICH'Trusted Trader.
John in Greater Londo, 22nd June 2023 - More Customer Testimonials
From the initial phone call to arrange for a check to see why our Harvey's water softener wasn't working, the visit by Cliff, and the subsequent discussion with Michelle, Jimmy came this afternoon to fit a Hague 410 machine. It took longer than expected but Jimmy was efficient, polite, and a credit to Friendly Water. Cliff explained why the old machine didn't work. Michelle explained the options and finance. Jimmy installed it ! This is the first time we have used Friendly Water and I will totally recommend them.
For more customer reviews, visit our business profile on WHICH?Trusted Trader :Â
Customer in Surrey, 26th July 2023 - More Customer Testimonials
Model 10Â Find Out More
02 Apr 2024
In discussions about water treatment systems, people often focus on the challenges of hard water. Hard water in the home is evident as limescale deposits in your kitchen and bathroom. Your water pipes and water-using appliances are also badly affecte by hard...
We're here to answer any questions you might have about our products !
Unit 9B, Lianda House<span itemscope itemtype="http://schema.org/Organization">
<span itemprop="name">Lianda House</span>
</span>, Camphill Industrial Estate, Camphill Road
West Byfleet
Surrey
KT14 6EW
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